Axel Wells and Kevin Billings, PegasystemsSocial Links NavigationAxel Wells is director, Telecoms, Media & Consumer Markets and Kevin Billings is director and industry principal at Pegasystems. Latest articles by Axel Wells and Kevin Billings, Pegasystems Preparing for the Coming Spike in Customer Churn By Axel Wells and Kevin Billings, Pegasystems published 21 December 20 AI, engagement can keep subs satisfied when promos lapse Viewpoint NEXT TV NEWSLETTERThe smarter way to stay on top of the streaming and OTT industry. Sign up below.* To subscribe, you must consent to Future’s privacy policy. LATEST ARTICLES1Publisher’s Message2DirecTV Acquires Dish, Unifying Struggling Satellite Business 3Next Text: As DirecTV and Dish Try to Seize the Remains of the Day, Does It Even Matter?4Freeze Frame: B+C Hall of Fame 20245E.W. Scripps Folding Scripps News, Eliminating 200 Jobs; Stock Jumps 15%
Preparing for the Coming Spike in Customer Churn By Axel Wells and Kevin Billings, Pegasystems published 21 December 20 AI, engagement can keep subs satisfied when promos lapse
