Comcast Corp. has started a market-by-market process to shift its 1.9 million
former AT&T Broadband high-speed-data subscribers to its own electronic-mail
service.
The two-phase project began April 17, when former AT&T Broadband
subscribers in six cities received notice to download a transition-wizard
software program onto their personal computers.
Between now and the end of May, all former AT&T Broadband high-speed
subscribers will be asked to download the software.
On June 30, Comcast will send out a message asking consumers to reboot their
computers, effectively shifting their accounts to the comcast.net domain.
Several weeks ago, Comcast started to send e-mail messages to 1.9 million
high-speed subscribers about the impending change. On April 17, subscribers in
Atlanta; Cleveland; Jacksonville and Miami, Fla.; Pittsburgh; and Richmond, Va.,
received notices to download the transition wizard from a newly dedicated Web
site (http://connect.comcast.net).
This past week, consumers in San Francisco; western Michigan; Minneapolis and
St. Paul, Minn.; and South Bend, Ind., received notices.
On tap this coming week are Salt Lake City and Seattle. Next week is Boston,
while Portland, Ore., and Southern California will receive e-mail notices
beginning May 13; Chicago and central California May 20; and Dallas and Denver
May 27.
Comcast told consumers that while their e-mail addresses would shift to the
comcast.net domain June 30, e-mail from their former @attbi.com addresses would
be forwarded until December 2004, giving subscribers plenty of time to inform
friends, family and work associates of the change.
