WOW! Business, the commercial services arm of WideOpenWest, announced it has expanded and streamlined service delivery to support increasing demand for small/mid-sized business, enterprise and wholesale communications services in 19 U.S. markets.
WOW said its 60-member service delivery team has doubled over the past year and recently moved into a new WOW! Business national service delivery center in Huntsville, Ala.
WOW owns and operates more than 42,000 miles of local fiber-optic and coaxial networks in the Southeast and Midwest, along with data centers that provide customers with scalable, low-latency access to national carrier backbones.
“Our SMB, enterprise and wholesale customers expect us to meet their fast-growing and constantly changing IT and network requirements quickly and efficiently,” said Brad Cheedle, senior vice president of WOW! Business, in a statement. “With demand for our commercial services on the rise, particularly among enterprises, our expanded service delivery team and centralized national facility allow us to specialize and focus a dedicated group of people on the activation of customer service.”
WOW noted that its business-focused services have been rolled out this year to Chicago, Detroit, Cleveland, Columbus, Evansville and Tampa metropolitan areas.
