You're Turning Your Customers into ’Vampires‘! Comcast Targets T-Mobile's FWA in New Ad

Comcast's negative T-Mobile FWA commercial
(Image credit: Comcast)

Comcast has clearly moved beyond its previous strategy of dismissing fixed wireless access (FWA) home internet as a competitive threat.

A new TV ad produced by Comcast’s ad agency, Goodby, Silverstein & Partners, features a family of four in group therapy. The family laments how their T-Mobile FWA home internet service doesn't have enough broadband during the day, forcing them into a “nocturnal” lifestyle pattern … thus turning them into ”vampires.” 

You can now see the commercial via iSpot.tv here.

Comcast has also debuted a new landing page in which it describes FWA as not performing well amid storms, or near cars or tall buildings. The page also says that T-Mobile “plays favorites,” prioritizing network resources to unlimited wireless customers. 

“We’ve seen the spot, and we’re flattered,” Mike Katz, T-Mobile’s chief marketing officer, said in a statement provided to Light Reading, which first reported on the Comcast campaign. “Because of Comcast, millions more people now know they can get home broadband from T-Mobile. And millions across the country can finally drop Big Internet — just like half of our current customers who left Big Cable to join T-Mobile.”

On Monday, Comcast also announced free speed increases impacting over 20 million of its more than 32 million broadband subscribers. 

Comcast experienced flat broadband subscriber growth in the second quarter as T-Mobile reported 560,000 FWA subscriber additions. ▪️

Daniel Frankel

Daniel Frankel is the managing editor of Next TV, an internet publishing vertical focused on the business of video streaming. A Los Angeles-based writer and editor who has covered the media and technology industries for more than two decades, Daniel has worked on staff for publications including E! Online, Electronic Media, Mediaweek, Variety, paidContent and GigaOm. You can start living a healthier life with greater wealth and prosperity by following Daniel on Twitter today!